Privacy and Policy

Effective Date: January 01, 2025

At Academy Suite, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, accessible via https://academysuite.io.

By using our platform, you agree to the collection and use of information in accordance with this policy.

If you have any questions about this Privacy Policy, please contact us at [email protected].

1. Information We Collect

We collect various types of personal data when you use Academy Suite, including:

Personal Identification Information: Name, email address, phone number, billing information, and account credentials.
Course and Usage Data: Information about the courses you create, enroll in, and interact with on the platform.
Device and Technical Data: IP address, browser type, operating system, device identifiers, and usage data (e.g., login times and pages visited).
Payment Information: When you make payments for subscriptions, we collect transaction details through secure third-party payment processors like PayPal and Stripe.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the platform and services.
Process transactions and manage your subscription.
Respond to customer service requests and provide technical support.
Personalize the learning experience, such as recommending courses or tracking progress.
Communicate with you regarding updates, promotions, and important notices related to your account and services.
Comply with legal obligations and protect our legal rights.

3. Legal Basis for Processing Your Data

We process your data based on the following legal grounds:

Contractual necessity: To fulfill our contractual obligations to you (e.g., providing services, processing payments).
Consent: When required by law, we process your data based on your consent (e.g., for marketing communications).
Legitimate interests: We may process your data for our legitimate interests, such as improving our platform and services, ensuring security, and marketing to existing users (where permitted).
Legal obligations: To comply with legal obligations, such as tax and accounting requirements.

4. Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share data with third-party service providers who assist us in operating our platform, such as payment processors, cloud storage providers, and analytics services.
Legal Compliance: We may disclose your data if required to do so by law or in response to legal processes, such as a court order, subpoena, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity. We will notify you of any such change in control.

5. Data Protection and Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and access controls.

However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only as long as necessary to provide services to you or as required by law. For example, we may retain transaction details for tax and accounting purposes.

If you wish to request deletion of your data, you can contact us as described in the Contact Us section below.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request that we delete your data, subject to certain exceptions (e.g., where we have a legal obligation to retain it).
Data Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format, and transfer it to another provider.
Objection: You can object to certain types of data processing (e.g., direct marketing).
Withdrawal of Consent: You can withdraw consent for processing activities based on consent at any time (e.g., marketing communications).

To exercise any of these rights, please contact us at [email protected]

8. International Data Transfers

Academy Suite operates globally, and your personal data may be transferred to and stored in servers located outside your home country, including the UK, USA, EU, Middle East, and Asia.

We ensure that such transfers are in compliance with applicable data protection laws, including the use of Standard Contractual Clauses (SCCs) for transfers from the EU/UK to other regions, and other legally acceptable safeguards.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience and analyze website usage. Cookies are small files stored on your device that collect data such as your preferences and browsing activity. You can manage cookie settings through your browser, but some features of the Platform may not function properly if cookies are disabled.

For more details on the cookies we use, please refer to our Cookie Policy.

10. Marketing Communications

With your consent, we may send you promotional emails, newsletters, or other marketing communications. You can opt out of receiving marketing emails by clicking the "unsubscribe" link in the email or by contacting us directly.

11. Children’s Privacy

Academy Suite does not knowingly collect or process personal data from children under the age of 13 (or the relevant age of consent in your jurisdiction). If we become aware that we have inadvertently collected data from a child under the applicable age, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you through email or via the Platform, where appropriate. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Phone: +447405755820
Postal Address: 1 Brighton Road, Surbiton, KT6 5LX